Faster than 99% of the US

All CloudMac systems have a full gigabit port (1,000 Mbps) to the Internet.  We accommodate our customers by utilizing several 10Gbps upstream fiber links on our Juniper MX routers.


OS X 10.8.4 fixes NFS

Prior to OS X 10.8.4, folders and files written to a NFS server were not visible to other Mac systems.  The workaround was to un-mount / re-mount the NFS server, which is not ideal.

10.8.4 includes the following:

“A fix for an issue that may prevent changes to files made over NFS from displaying”

This is great for environments with NFS servers such as NetApp, Isilon, Linux NFS Servers, etc…

Thank you Apple for the fix!

Resetting OS X video settings remotely over SSH

One of our Xserves was recently connected to a new KVM via a Mini DisplayPort to VGA adapter.  When connecting the Mini DisplayPort to the Xserve, the video signal was not usable (screenshot below).

A reboot will clear the issue, but why reboot a production server?  Especially this server with over 425 days of uptime!

The fix is to use SSH with the following command:

sudo killall -HUP WindowServer

This will log the user out, and reset the video.  Once reset, all worked again as expected.

Sonnet – Mac mini Rackmount supports the hosting of Sonnet’s xMac mini Server PCIe rackmount kit.

From Sonnet: “An xMac mini Server combines the usefulness of the RackMac mini 1U rackmount enclosure for Mac mini Server computers with the functionality of the Echo Express Thunderbolt Expansion Chassis for PCIe Cards to enable you to transform a Mac mini with Thunderbolt technology from a simple server to something much more. Imagine the possibilities!”

For more information on the rackmount kit, visit

More bandwidth!

To continue offering premier Los Angeles Mac hosting, CloudMac has increased bandwidth on colo and dedicated Mac mini’s.

$30/mo includes colo for your Mac mini and 500GB monthly transit on a 1Gbps (1000Mbps) port.  We feel everybody needs fast connections so we only offer 1Gb ports for all customers on our non-oversubscribed network.

Pricing details are available here:


For some reasons, you may want to modify the TTL (Time to Live) of a DNS Server.

The default TTL is 10800 seconds (3 hours).  To modify the TTL, edit the following file on your OS X DNS Server and replace $TTL 10800 with the $TTL value you desire.  Please note using a TTL value of 0 (zero) is not supported by some systems and is not advised.

The DNS cache on the client systems may need to be flushed to honor the new TTL.  This is done on OS X by using the “dscacheutil -flush” command.

vi /var/named/zones/


Some Xserve’s

Host your Xserve with CloudMac for only $80/mo.  This price includes the following:

$0 Setup Cost
Static IP Address
Remote Reboots via our managed power infrastructure
500GB bandwidth per month on a 1Gbps (1000Mbps) port
Month-to-Month term, no commitment

Your server will be hosted in our primary datacenter in Los Angeles (One Wilshire).

Gigabit connections for all customers

All existing and new customers will be upgraded to 1 gigabit per second (1,000 Mbit/s) links to the Internet.  Previously, there was a $15/mo upgrade cost for bumping up from 100Mbps.  We decided all customers should have fast access to the Internet and offer this for no additional cost.  $30/mo gets your Mac mini in the One Wilshire data center with 250GB transfers on a 1Gbps port.

If you require faster connectivity we offer link aggregation (802.3ad) for multiple 1Gbps links (native support for OS X and Mac Pro’s / Xserve’s), as well as 10Gbps offerings.

We are advocates of transferring data to and from your servers at the fastest speeds possible.

OS X Server 10.6.6 Update Released

Apple releases OS X 10.6.6 Server and Client today.  Here are are the updates:

This update includes the Mac App Store, a new application you’ll find in the Dock. The Mac App Store includes the following features:

  • Discover Mac apps: Browse featured apps, top charts, and categories; or, search for something specific. Read detailed app descriptions and user reviews, and flip through screen shots.
  • Buy and install: Easily purchase apps with your iTunes account. Apps install in one step and are quickly available from the Dock.
  • App updates: The Mac App Store keeps track of all your purchased apps and notifies you when free updates are available.

Additional improvements

  • Fixes a DNS resolution issue for Mac OS X Server v10.6.5. The system now properly resolves a DNS alias (CNAME) that points to a host in a .local domain.
  • Improves Mac OS X Server security. For more information about the security content of Mac OS X Server v10.6.5 see this article.
  • Includes all the improvements in the previous 10.6.1, 10.6.2, 10.6.3, 10.6.4 and 10.6.5 updates.
  • Mac OS X Server v10.6.6 also includes all improvements delivered in the client Mac OS X v10.6.6 Update.

More information is available on Apple’s site:

Junos Pulse iPhone App for Juniper SSL VPN

Juniper’s Junos Pulse App offers a secure, remote access client that allows enterprises to provide end users with secure access to corporate resources, while simultaneously conforming to existing enterprise security policies. Today, Juniper is the leading security vendor for mobility, secures the majority of smartphone traffic in the U.S. and has the industry’s market-leading SSL VPN solution.1 This app extends Juniper’s footprint for SSL VPN, which is already deployed in tens of thousands of enterprises worldwide enabling more than 25 million end users to remotely and securely connect their devices to corporate networks. The Junos Pulse App has been built for ease of use and seamless deployment so enterprises can enable their iPhone and iPod touch users to be as productive as possible.

The Junos Pulse App is available for free from the App Store on iPhone and iPod touch running iOS 4.1 or at

For more information, refer to Juniper’s press-center:

CloudMac offers SSL VPN connectivity via our Juniper infrastructure.  For more information, please contact us via Email ([email protected]) or iChat: cloudmacnet.

iTunes shows all songs as ૱ after Migration Assistant

I recently upgraded my laptop from the first unibody MacBook Pro to the new i5 MBP.  To import my old laptop, I booted in target disk mode and used Migration Assistant.

Everything worked great with the Migration Assistant, except when I launched iTunes.  All the letters in the interface appeared as squares.  When getting info on the song the title in the top of the window is correct, but all the data appears as “૱”

This issue was cleared after quitting and relaunching iTunes.

Xsan 2.2 issues with SMB Reshare

If you are sharing Xsan volumes with OS X Server over SMB / CIFS with Xsan 2.2, you may run into some errors copying files.  Files may copy fine from Windows workstations to the Xsan volume.  Copying files off the Xsan causes the following error:

Items Not Found:
This is no longer located in X:\. Verify the item's location and try again.

To resolve this, edit the /etc/smb.conf file on the Xsan re-share server and change the following line:

stream support = yes
to this:
stream support = no

More information could be found in Apple KB TS3179

Please note this is not persistent after OS X Server updates.

Cannot replicate a directory with augment user records

We have our servers set to authenticate against our LDAP infrastructure.  This is configured from Server Admin > Services > Open Directory.  The role needs to be set to “Connect to another directory.”  This allows for authentication with LDAP as well as Active Directory.

If you want to upgrade later to an Open Directory replica, you will need to unbind the server and then select “set up an Open Directory replica.”  If the server is still connected to the other directory, you will receive the following error:

“Cannot replicate a directory with augment user records”

Steps to accomplish this are available from the Apple KB article TS3180.

1. From the Apple menu, choose System Preferences.
2. From the View menu, choose Accounts.
3. Click Login Options.
4. Click the Edit button that is next to Network Account Server.
5. Click Open Directory Utility.
6. In Directory Utility, double-click LDAPv3 (you may need to click the lock icon and authenticate first).
7. Select your Open Directory Master from the list and
8. Click Delete.

Viewing more history

The default shell for OS X Server is Bash.  In this video, I show some options for displaying more shell history and how to setup aliases.  To emulate our bash environment in this video, copy/paste the following into ~/.bash_profile

alias ll='ls -alh'



Booting the Xserve from the Boot Panel

It is possible to boot the Xserve from alternate boot volumes without using a keyboard or mouse.  Press and hold system identifier light button at start to select from the boot target.

The options we use most often are:

Light 1 (far right): Start up from system disk in CD drive (also, eject any disc in the optical drive).
Light 2: Start up from a network server (NetBoot).

When we receive new orders of Xserve’s, we deploy our default image using Deploy Studio

More information is available within the Apple Knowledge Base article TA26930.

Our video below shows more information on how this works in action.